When the unexpected happens, our highly skilled professionals are available 24/7 to respond wherever disaster strikes. Whether it’s an ice storm in the northeast, hurricane in the south, or damaged equipment in the Midwest, Matrix NAC has experienced personnel and state-of-the-art equipment ready to respond to an emergency event.
Countless companies partner with Matrix NAC to restore their electrical infrastructure; oil, gas & chemical; and/or industrial facilities in the wake of hurricanes, blizzards, floods and severe storms. Matrix NAC combines a culture of safety, quality, and strong customer relationships to support our business partners.
Our teams have led restoration efforts for multiple utilities and their customers at one time. We have a proud history of self-perform services to the electrical utility industry and understand the urgency of restoring power following an event.
Aside from our customers’ and employees’ personal safety, our first priority is to restore service to utility customers and keep their facilities safe. Our goal is to continue to exceed the expectations of our existing clients and to provide the same to new clients.
STORM RESPONSE SERVICES
After hours emergency contact: 610 245 5500.
- Distribution restoration with distribution line crews experienced in storm restoration, circuit rebuilds, feeder outages, and complete system rebuilds
- Storm assessment crews
- Wire guards
- Secondary restoration crews: experienced safety qualified crews repairing secondary house services from pole to weather head
- Substation restoration crews: complete substation replacement, repair and rebuild, dry out, transformer replacement/repair up to 500kV
- Material management
- Post-storm clean up
- Storm response: assessment, energy restoration, and 24/7 availability of experienced line crews
- Seasoned field team aligns resources to help effectively manage the work management process
Post-storm support:
Matrix NAC provides post-restoration survey, inventory and facility inspection, pole stripping, and pole/hardware removal services.
Matrix has responded to multiple events supporting major utilities in the Northeast, Mid-Atlantic, and Southeast regions of the U.S. including:
- Snow Storm 2021 — KY, LA, & WV
- Various wind & snow events 2021 — CT, MA, NJ, NY, OH, PA, & RI
- Tropical Storm Isaias 2020 — CT
- Hurricane Dorian 2019 — FL & NC
- Nor’easters Riley & Quinn 2018 — CT, MA, NJ, & PA; PPL, PECO, ACE, Eversource & National Grid
- Hurricane Irma 2017 — FL & GA; TECO, FPL, and Georgia Power
- Superstorm Sandy 2012 — CT, MA, MD, NJ, NY, PA, & RI; PSE&G, PPL, ACE, Jersey Central, PEPCO, Northeast Utilities, NStar, National Grid, and LIPA
As an example, in 2017 a large electrical fire destroyed PECO’s substation in Philadelphia leaving 36,000 customers without power and destroying 40 primary 13kV circuits. Matrix mobilized immediately and together with PECO and other contractors, worked to restore six critical circuits in only two days versus the expected ten-day schedule despite fire-clean up, snow, rain, and frigid temperatures. All 40 circuits were restored in just three weeks versus the planned two months.
Let’s talk: Want to learn more?
emergency repairs
When disaster strikes, you can count on Matrix Service to get your equipment and facility up and running. Whether your plant, facility, or jobsite has suffered damage due to a hurricane, tornado, fire, flood, or man-made incident, our skilled craft and field employees are available 24/7 to help you get back on track.